Toll City - Your gateway to Asia

About Toll City

"Toll City will redefine warehousing solution options for its customers through leading-edge technology and innovation in a world-class facility.

It will be ready to increase Toll's productivity and meet warehousing capacity demand in a region that is set to become one of the largest economic blocs in the world."

chris pearce, division director / ceo, toll global logistics

Welcome to Toll City - a next-generation warehousing facility designed to cater for growth industries such as Pharma and healthcare, component and parts management and e-commerce, while redefining supply chain excellence in the retail and FMCG industries.

But Toll City is more than a building - it provides you with a future-ready gateway to Asia Pacific and the world.

Situated less than 3km from the new Tuas Port, which will consolidate all of Singapore’s current container operations in the one terminal by 2027, Toll City is an integrated local and regional hub that offers you the ability to move your goods with minimum on-ground transit time.

Toll city is designed to accommodate industry specific technologies and automation for safer, more secure and faster throughputs and increased productivity to support future and current demands in the region

At Toll we pride ourselves on being a value creation partner – our customer journey begins with collaborating to truly understand your core business so we can deliver a fully customised, efficient logistics solutions.

With our established capability and a continuous improvement approach to supply chain solutions we can help you establish operational excellence, improved productivity and efficiency as well as facilitate trade compliance.

Logistics excellence

Integrated local and regional hub

Toll City is designed to help you enter new markets, providing warehousing capacity, systems, processes and a connecting point in a region that is set to become one of the largest economic blocs in the world.

Situated less than 3km from the new Tuas Port, which in 2027 will consolidate all of Singapore’s current container operations in the one terminal, Toll City puts you right at the heart of where your business needs to be.

Efficiency and productivity

The state-of-the-art logistics hub is designed to accommodate almost any configuration of technology to support current and future customers in the region.

The design of the facility has evolved through collaboration with future operators of the facility to ensure it meets industry as well as economic demands of the region.

Through careful consideration and matching customer requirements, we partner with developers to deliver technological advances designed to create supply chain efficiencies and transparency across the supply chain.

Systems that will be incorporated to support our customers include:

  • Pick-to-light
  • Carton flow and routing conveyors
  • High speed unit picking
  • Voice picking
  • Building management systems
  • Goods-to-person

Commercial competitiveness

Toll City is a tax-effective hub in a country that maintains a safe IP environment with generous rebates and concession to attract emerging and dynamic companies.

The establishment of Free Trade Agreements - Trans Pacific Partnership, Regional Comprehensive Economic Partnerships, the ASEAN Economic Community, will create a focused market for goods, services, capital and labour.

Singapore provides a gateway to this growth with its ability to develop tax effective supply chains, world-class sea ports and airfreight facilities and its pioneering use of Intelligent Transport Systems (ITS) it is a world leader in urban transportation and infrastructure

Toll City has been designed to parallel Singapore’s economic strategy in which greater emphasis on productivity, technology, security and automation are seen as enablers to a better business future.

Partnering with Toll delivers a sustainable, competitive edge that leads the industry and all within a wholly-owned facility where property rental dynamics are smoothed, allowing you to properly forecast your future costs.

Industry specialisation

Our dedicated logistics teams can work with you to design an industry-specific logistics solution within Toll City.

In collaboration with you, our teams can help identify value-add solutions that support the demands and scale of your operations.

We are currently working with industry sectors such as FMCG, retail, healthcare and are poised to move into growth markets leveraging our supply chain expertise to bring you the sustained agility you expect from a logistics provider.

With continuous improvement as the model for our operations we work with you to create value through identifying smarter ways to help lower operating costs, keeping you at the heart of everything we do.

As well as our core competencies in warehouse management and distribution, Toll City enables us to offer our customers value added services including:

  • Reverse logistics
  • Packaging and repackaging
  • Cold chain facility and transportation
  • Quality control
  • Supply chain Control Tower

A sustainable future

We are building Toll City to world-class standards and on completion Toll City will qualify for Leadership in Energy and Environmental (LEED) Gold accreditation.

LEED buildings are on average 25% - 30% more energy efficient and are proven to contribute to increased productivity due to improved ventilation, temperature control and reduced indoor pollution.

Some of the LEED initiatives incorporated into Toll City reflect our values around caring for future generations and include responsible choices about architectural components, type of paint and adhesives used through to choices on cooling and ventilation and rainwater harvesting.

Our commitment to sustainability extends beyond the building itself,  providing a whole-of-project approach from inception through to the final completion in 2017 and beyond.

We believe in leaving positive legacies in the communities in which we operate. For Toll City, we have worked with our construction partner of choice to improve behavioural safety standards through ‘felt leadership’ principles, and assisted them in improving their risk management approaches for the betterment of those that work for them, and for the company itself.

It’s an international and evergreen commitment that is imbued in the way we behave towards those we work with. More importantly, we deliver transformations that are sustainable because our behaviors and values become part of the company and the environments in which our employees, and our communities live.

News & Media

Toll City

Toll City: a world-class logistics hub takes shape (VIDEO)

Standing at 82 metres high and dominating the southern Singapore skyline, Toll City is in its final stages of construction. As the exterior cladding is added and internally the super-flat floors are…
Toll team members

Toll collaborates with Zebra Technologies to test drive productivity gains

Toll Global Logistics, Toll Group’s specialist contract logistics division, is working with US-based enterprise asset intelligent solutions company Zebra Technologies to trial its latest innovation in warehouse mobile computer technology. “Innovation and…
Chris Pearce

Talking Logistics in Asia with Nikkei Asia Review

Chris Pearce, Divisional Director/ CEO of Toll Global Logistics, recently spoke with the Nikkei Asian Review – Japan’s leading economic news outlet – on Asian expansion and how Toll is well-positioned to…

About the Toll Group

Since its inception in 1888, Toll has grown from its single horse and cart operation in Australia to one of Asia Pacific’s leading logistics providers with a truly global footprint. In 2015 the group was acquired by Japan Post, making it the world’s fifth largest logistics company.

Today Toll offers end–to-end integrated logistics solutions providing regional capability with global connectivity. Our consistent service delivery and financial stability has resulted in long partnerships with our customers and our ability to respond to demand volatility ensures we are a trusted partner.

Safety is a core value at Toll. We believe everyone has the right to go home safely. It’s more than words on a page – we live it unashamedly, and we weave this value into everything we do with you, applying world-class safety rigour to our service solutions and customer operations.

We are always looking to deliver cost efficiencies to our customers as well as speed to market solutions through the early adoption of technology and innovation to provide you with added value.

In Singapore we have a dedicated innovation centre exploring cutting-edge technology such as robotics, integrated automation and communication as well as redefining older technologies such as RFID to ensure we are constantly evolving and responding to the demands of our customers and the market.

But we know that you don’t expect us to rest on our laurels and that is why we operate a continuous improvement model designed to increase customer value. We deploy a world-class, lean-focussed Continuous Improvement program across our organisation that serves to enhance our customer value proposition.

Our approach to customers is to proactively improve our customer communication and transparency through an embedded listen and respond culture. And drawing on the broader group, our economies of scale do not just extend to our cost advantages, but to our breadth of expertise across our network. We are constantly drawing on this logistics experience and combining it with in-country expertise to deliver successful solutions.

To find out more about Toll’s capability visit: www.tollgroup.com

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